FAQ
Frequently Asked Questions
Orders & Shipping
Q: When will my order ship?
A: All of our items are currently made to order. Production takes 2–5 business days. You’ll receive a confirmation email with tracking info as soon as your order is on its way.
Q: How long does shipping take?
A: Standard shipping usually takes 2–5 business days (depending on your location). Expedited shipping options are available at checkout.
Q: Do you offer international shipping?
A: Yes! We ship worldwide. International shipping times and rates vary based on destination. Please note that customs fees may apply.
Q: Can I edit or cancel my order after placing it?
A: We start processing your order quickly, but if you catch us within the first few hours, we’ll do our best to help. Email us at heather@radiant-minds.com ASAP.
Returns & Exchanges
Q: What’s your return policy?
A: We accept returns within 15 days of delivery for items that are unworn, unwashed, and in original condition. Final sale items are not eligible for return.
Q: How do I start a return or exchange?
A: Email us at heather@radiant-minds.com with your order number and reason for return. We'll walk you through it.
Q: Do I have to pay for return shipping?
A: Return shipping costs are the responsibility of the customer unless the item was incorrect or defective.
Products & Sizing
Q: How do I know what size to order?
A: Check out our Size Guide for measurements and fit tips. Still unsure? Shoot us a message — we’re happy to help!
Q: Do you restock sold-out items?
A: Some of our products are limited edition, but fan favorites often come back! [Sign up] for restock alerts.
Q: Where are your products made?
A: Our items are sourced from several different partners in ethical facilities, and designed and printed in the USA. For specific sourcing info, check the product description or contact us directly.
Payments & Discounts
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: Can I use more than one discount code?
A: Only one discount code can be used per order — choose the one that works best for you!
Q: Do you offer gift cards?
A: Yes! Digital gift cards are available in various amounts and are delivered instantly via email.
Still Need Help?
Email us at heather@radiant-minds.com and our team will get back to you within 1–2 business days. We're always here to help.